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Social Media Account Manager

  • 26/05/22
  • Neg
  • 2219

Overview

The Opportunity

TalentHub are seeking a strategic Social Media Account Manager on behalf of our fantastic client, the home of the European headquarters for most of the world’s tech giants, to join their growing customer success team.

The successful candidate will take ownership of a book of business to demonstrate an incredible new technology service offering including paid media strategy, planning, delivery, and optimization. As an Account Manager, you will be supported by campaign managers across paid search, social, shopping, video, and display advertising. The team includes experts across the largest digital advertising platforms – Google and Facebook – while also offering support for Microsoft, TikTok, LinkedIn, Pinterest and more.

This is a top-class opportunity for an ambitious and customer focused Account Manager to transform the digital marketing landscape for small and medium sized businesses and experience rapid career progression within a fast-growing SaaS tech company.

Key Responsibilities

  • Receiving client briefs and converting briefs into detailed strategic plans to playback to customers and align on execution with campaign managers
  • Coordinate inputs from internal teams and agree on a delivery and optimization timescales
  • Prepare customer dashboards to ensure customers have regular access to campaign performance
  • Agree a cadence of interaction per customer based on individual need
  • Continually monitoring ad account performance, searching for new opportunities to direct clients and campaign managers toward deliver
  • Pitching additional services – new scope of service, new platforms, acquisition of new brands from client portfolios – focusing on increasing share of wallet and delivering performance gains for clients at every turn
  • Engage with the revenue team in search of clients who may benefit from company services
  • Understanding client needs and migrating customers to company self-service SaaS offering, when beneficial to client performance and where improved retention can be achieved

Key Requirements

  • In-depth knowledge (3+ years) of daily Google Ads and/or Facebook Ads platform use, having owned campaign delivery and optimization for multiple campaigns/clients
  • 3+ years’ experience with Google Analytics
  • Comfort with data analysis tools including Excel and visualization platforms such as Data Studio, PowerBI, Tableau or Looker
  • 2+ years’ client facing experience and working through a structured briefing and engagement process
  • Confident presenter with a friendly and welcoming approach to customer and colleague collaboration

Get in Touch!

If you are interested in learning more, please email at sophie@talenthub.ie

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