TalentHub are seeking a strategic Social Media Account Manager on behalf of our fantastic client, the home of the European headquarters for most of the world’s tech giants, to join their growing customer success team.
The successful candidate will take ownership of a book of business to demonstrate an incredible new technology service offering including paid media strategy, planning, delivery, and optimization. As an Account Manager, you will be supported by campaign managers across paid search, social, shopping, video, and display advertising. The team includes experts across the largest digital advertising platforms – Google and Facebook – while also offering support for Microsoft, TikTok, LinkedIn, Pinterest and more.
This is a top-class opportunity for an ambitious and customer focused Account Manager to transform the digital marketing landscape for small and medium sized businesses and experience rapid career progression within a fast-growing SaaS tech company.
Receiving client briefs and converting briefs into detailed strategic plans to playback to customers and align on execution with campaign managers
Coordinate inputs from internal teams and agree on a delivery and optimization timescales
Prepare customer dashboards to ensure customers have regular access to campaign performance
Agree a cadence of interaction per customer based on individual need
Continually monitoring ad account performance, searching for new opportunities to direct clients and campaign managers toward deliver
Pitching additional services – new scope of service, new platforms, acquisition of new brands from client portfolios – focusing on increasing share of wallet and delivering performance gains for clients at every turn
Engage with the revenue team in search of clients who may benefit from company services
Understanding client needs and migrating customers to company self-service SaaS offering, when beneficial to client performance and where improved retention can be achieved
In-depth knowledge (3+ years) of daily Google Ads and/or Facebook Ads platform use, having owned campaign delivery and optimization for multiple campaigns/clients
3+ years’ experience with Google Analytics
Comfort with data analysis tools including Excel and visualization platforms such as Data Studio, PowerBI, Tableau or Looker
2+ years’ client facing experience and working through a structured briefing and engagement process
Confident presenter with a friendly and welcoming approach to customer and colleague collaboration
Morgan is an experienced marketer who has been lucky enough to work in markets like Australia, the Middle East and Ireland. After an 18-year (award winning) career in advertising, He transferred his skills and knowledge of Industry into Recruitment. Morgan goes that extra mile by helping people identify the peak performance in their career and apply that to their next role.