• Application Form

Service Design Manager

  • 12/01/22
  • Neg
  • 2074


We have an exciting Service Design Manager role for a creative digital consultancy, one which builds brilliant digital experiences for the world’s leading brands. The person will join a team at the forefront of experience design.

The Service Design Manager will be working on projects in a collaborative team environment, following Design Thinking and Human-Centred Design principles to create meaningful solutions for our clients and their employees, users, and customers.

The person will join a team with a wonderful mix of designers, strategists, technologists, and makers, for the company’s powerhouse, committed to transforming experiences and making an impact that enriches people’s lives.

Key Responsibilities:

· Build and maintain strong client relationships at senior levels.

· Build and manage successful multi-disciplinary teams, as well as manage projects end-to-end from a budgetary and client relationship perspective.

· Engage with stakeholders and help them to influence decisions.

· Contribute to the broader success of the Design team by playing a mentoring and coaching role to other team members.

Key Experience:

· 5+ years of human-centred design, or similar, professional practice; consulting experience is a plus.

· A passion for creating human-centred experiences that delight end users and that solve business problems.

· You bring a toolkit of methods, processes, and approaches that you’ve built up over time and experience.

· You are an effective communicator and presenter, verbal, written and visual, with the ability to lead workshops and client showcases.

· Natural intellectual curiosity and problem-solving drive.

· Expert level with design and prototyping tools – we use Sketch, Figma, Invision and Adobe CS/CC (InDesign, Photoshop, Illustrator etc.), other design tools are a bonus.

· Relevant tertiary qualification e.g., Service Design, UX, industrial design, product design, visual design, interaction design, architecture, or other relevant design discipline

If this sounds like an exciting role for you please contact me for a confidential chat,

TalentHub very much appreciates candidates who take the time to apply for our roles. In an ideal world, we would be able to reply personally to each and every candidate. However, due to receiving large volumes of applications, this is not always possible, and we can often only reply to candidates who match the requirements from our client briefs.

But if this isn’t the right match, please do follow our social channels to be alerted on other roles and we hope to speak to you about your perfect role very soon. ?

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