We have an exciting new role within a well-known Irish brand that is expanding its online training capabilities and delivering best in class training courses across Ireland. You will drive change and innovation across their systems and develop solutions that improve their services and products.
The Senior Operations and Systems Solutions Lead will be reporting directly to the Managing Director and will play a key role in driving business improvement and product development.
Develop and support the systems that deliver the businesses training programmes
Recommend continuous business and process improvements in an environment with changing priorities and demands
Oversee all operations and logistics in relation to training delivered both online and in the classroom
Conduct systems and process audit, providing insights into where and how they can be improved
Oversee the management and further development of the Quality Assurance System (QAS) in relation to online programmes
Drive product and service improvements across all the training systems
Project manage service, process and structure improvements in collaboration with the Management Team to support the ongoing growth drive and business improvement
Manage and make improvements to the new operational and booking system
Play a leading role in the development of online programme provision
5 yrs experience in a similar role.
Experience in systems and process management
Experience in identifying and driving business improvements
People management experience
Experience in working across teams to implement change
Knowledge of training and education sector would be beneficial
Experience in using Course Co or a similar training management system would be beneficial
If this sounds like an exciting role for you please contact me for a confidential chat, firstname.lastname@example.org or call me on 0868064667
TalentHub very much appreciates candidates who take the time to apply for our roles. In an ideal world, we would be able to reply personally to each and every candidate. However, due to receiving large volumes of applications, this is not always possible, and we can often only reply to candidates who match the requirements from our client briefs.
Lorraine has partnered with some of the biggest names in the UK & Ireland, delivering key talent for the most challenging roles. She has built and developed large teams in several agencies and has a proven track record at finding the unfindable, when presented with the quirkiest of job briefs.