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Online Content Manager

  • 16/11/22
  • Neg
  • 2392

Overview

*This role is a 12-month contract*

Location: Dublin /Hybrid

About your new employer:

-Leading Irish state agency formed by the Irish Government

-Recognised as the leading voice for road safety in Ireland and as a leading voice internationally.

Primary responsibility as the lead agency for the governance and implementation of the government’s Road Safety Strategy

Key Responsibilities:

-Online content across all digital channels including to ensure the messaging is aligned.

-Review online and offline communications service by service to ensure its customer focussed and optimised to support efficient and effective internal service delivery and online uptake.

-Review, editing and approval of draft content to ensure it’s in keeping with the company objectives and style of writing and tone of voice.

-Liaising with the Customer Care Centre and digital engagement manager to reduce incoming queries and optimise self-service.

-Linking in with the Design Authority regarding IA change requests and system design requirements.

-Working with the Internal Comms manager to offer feedback on platform content and help build an org-wide understanding of our digital-first strategy.

-Co-ordinate and work with and support upskilling of the team of Content Liaisons across the organisation.

-Planning and execution of digital content creation and release and ensuring alignment with non-digital / offline activities.

-Attending org-wide meetings where required to offer input on strategic plans or presenting updates on online content.

Skills/Experience needed:

-Digital content online and offline writing capability.

Proven experience of writing content for optimising service delivery.

What you’ll get in return:

-Competitive Salary

-Opportunity to work with a household Irish brand name

-Remote & Hybrid working options

-Outstanding company culture

Get in touch:

If you are interested in hearing more about this job, please apply here or email your CV to sophie@talenthub.ie and we can arrange a call! Looking forward to hearing from you.

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