We have an exciting opportunity open for an IT Manager with one of Ireland’s most well renowned retail brands. This leading Irish retailer is looking to for a technically skilled and talented candidate to join their expanding IT team.
This is a newly created role that sits within the Business Improvement Team and reports to the Chief Technical Officer.
The IT Manager role will become one of the key roles in the business to deliver the best-in-class IT Foundation on a long-term sustainable basis. With technology playing an increasingly important role in the development and success of our client's business, it’s critical that this role is filled by a highly skilled and capable IT Manager. Qualities such as accountability, crisis management and an ability to prioritise are essential to this role.
Key Responsibilities and Deliverables:
Assist the CTO in detailing the Company’s IT strategy areas indicated below, defining architecture and processes
Manage and oversee the technical design and implementation of the Company’s IT strategy by the IT Managed Services partner
Manage the relationship with the ITMS partner, monitor their compliance with SLAs
Manage the internal 1st Level Support staff
Lead large IT projects, including the design and deployment of new IT systems and services
Monitor and evaluate the performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure
Analyse business requirements by partnering with key stakeholders across the organisation to develop solutions for IT needs
Create policies and procedures. Oversee creation and ongoing updating of IT documentation by the ITMS partner
Assess vendors and develop test strategies for new hardware and software
Troubleshoot hardware and software issues related to internal IT, Identify IT problems
Research and implement technological, strategic solutions
What do you need to have?
Degree in Information Technology, Computer Science, Information Systems, or a related field
Proven working experience as an IT Manager or relevant experience
Experience leading large IT projects and rolling out IT infrastructures across various technologies
Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems
Expertise in data management and data governance
Strong critical thinking and decision-making skills
Excellent project management skills and strong ability to prioritise
Firm grasp on IT infrastructure and operations best practices
Excellent interpersonal skills, ability to rapidly establish and maintain an exceptional relationship with 3rd party IT / Software providers
Familiarity with Apple MacBook operating system would be an advantage
If this sounds like an exciting role for you, please contact me for a confidential chat, firstname.lastname@example.org
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